Benefits of Multi Functionality System

Benefits of Multi Functionality SystemA forcing out can be defined as a improvised measure that is take in chargen to shit a result.The term temporary means that all(prenominal) sick must have a start and a settle end date. The end is reached when the objectives of the travail have been achieved, or it becomes clear that the determine aims for whatever reason will not be met, or the conduct for the project is not now necessary. Many projects can last for several(prenominal) years. However, the duration of a project is set and would be unfeasible for the project to go on for an indefinite period.Most projects that are undertaken would aim to create or improve some involvement that is motiveed most projects that are taken on are done for a reason. For example, the project to erect a rugby football League Greats statue, of four Rugby League Legends will create a result expected to last for many years to come. One thing that cant always be predicted is that sometimes projects often have unplanned social, and environmental impacts that far outlast the projects themselves.Project BackgroundThe purpose of the project is to critically rate what benefits a in the raw arrangement that has multi functionality would be to Vodafone. At the current time, Vodafone have three different ashess that h doddery vital measure information, node information and network information, this itself ca intakes various problems when it comes to finding a customers details. If the project were to be a succeeder, we could see a reduction in superfluous time locating customers details and an overall better organised structure of customer details.Project Aim and ObjectivesThe aim of the project is to investigate and assess the need for a system for Vodafone that can incorporate new and old customers within one main system. With an initial budget cost of 15 million. By conducting this research, it will give an insight upon what impact the incorporation of give tongue to su ch system would have on the business, stakeholders and the employees. At the current time, Vodafone use three different systems that hold vital account information and customer usage information, this lacks efficiently as has a negative knock on effect of advisors having to find a customers details in the various systems, which is not time effective and increases handling time.To have any kind of success the new system must include the followingAbility to reserve just internal users to access the application without downloading any additional packetAbility to interface with the existing two well established entropy warehouse applications.What improvement of a new system (business point of view) What advantage of a new system (Customers point of view) Example of other business organization that have incorporated a similar method. ScopeCurrently, Vodafone use 3 systems for customersGeminiCrystalVLTSHaving 3 main systems is not ideal. Each system has a function that the other does not have, therefore all 3 systems are needed, what is proposed is to incorporate the three current systems to improve efficiency and overall cost.Gemini Used mainly for billing information and queries, would overly be used for applying a credit and miscalculations on to account if there was a need to do so.Crystal Also has some billing functions save manually used for assigning faults to a 1st and 2nd level technical team.VLTS Used for the barring of numbers and the monitoring of queues for problems that would occur on the network.Requirements The outcome of the project is to access the need for a new system the can incorporate all the key main functions of the old 3 systems.Quality of ProjectReliability We would need the system to be real and to be able to cope with the demands of any tasks that it may need to undertake with large multiple users at the same time.Usability System will be complex due to the different functions it can perform, but must also be user friendly so that in order for the employees to be able to use it.List of RequirementsProductivityPlanning precision clearcutness in lead-time, etc.Staff have become frustrated with the need to use 3 systems for all manner of small to large tasks. This, in turn, is creating low staff morale and frustration. It is also creating a need for new starters to be trained on 3 individual systems which is costing the conjunction more money in the long run. By assessing the idea of a new all in one system, this does would certainly create a more positive working atmosphere which in turn will make the workplace a happier environment and in turn elated staff = happy customers.